In tough and uncertain economic environments, where
bad news and hard economic forecasts are delivered all the time, it is
important to keep competitive advantages and foster reliability in products and
services, to maintain and even increase market share.
In this issue we cover a topic that is a key
characteristic customers value in the products and services they receive, it is
the perception of reliability. A simple process to design for reliability and
some insights regarding how to integrate the culture of constant quality into
the organization are presented in this month’s newsletter.
We invite you to give us your comments and suggestion for any topic you want to see in our next issues on either our newsletter blog or by email.
Best Regards.
What is Design for Reliability?
A networked innovation culture to start and keep with Design for Reliability
MRO Europe 2011
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